I had an appointment for a tire repair and was told it would take approximately 1 hour. 2hours and 15 minutes later I was finally done. When someone has an appointment and there are 10 people ahead of her, she should be told upon arrival. That's no way to handle a simple tire repair. Thank you
I came in for a flat tire on my vehicle, they SAID they fixed it and it just needed a plug. Waited over an hour and half. Went back to work at 10 a.m. and came out to find my tire flat AGAIN at 3:00 p.m. They said they found another issue and the service man jokingly said that maybe I ran over something else on my way back to work.... RIGHT ! IN THE SAME TIRE and again WAITED over another hour. I have the tire insurance and I will be contacting the dealership I purchase the car to see if I am able to get a new tire. TWO things wrong with same tire. I paid a lot of money for that insurance and I should be getting a new tire. With this bad experience I also have to say, the service representative was very nice and apologetic.