I leased my car in early July and, unfortunately, after 1 week the a/c stopped working. I brought my car in for service and was thankful that they had a loner vehicle to give me since my car was in the shop for 2 weeks. The service team stayed in constant communication with me about my vehicle and everything seems to be working great now!
Jessica greeted me as soon as I drove into Service. She was pleasant and helpful. Answered all of my questions. She came across as someone who likes their job which is not always the case these days. Thank you Jessica
I had a tire rotation performed but when I drove off I heard a noise. Turns out none of my front driver side nuts were tightened, could have been hurt or worse killed!!! When I had a Mitsubishi I never had a problem like this just saying. My trust for dealerships are 0 at this point. If you don't no any better they will take advantage of you and tear up your car in the processing and that's just facts!! Will be taking my business elsewhere!!
I wasn’t actually there since my vehicle is in the collision center (still). But I’m sure you guys did just fine. I was going to wait until I got my vehicle back from the collision center to take the survey, but I’m tired of getting survey emails.
Jared was knowledgeable of the product. The whole team worked hard to meet my needs, including the General Manager Tim Sweeney. I felt like they actually care to have my business and I’ll be back in a year when my wife’s lease is up.
This was a wonderful experience for me. I was able to get a car with the exact equipment I was looking for at a price in my budget. This is the 4th car I purchased thru Randy Cecil. He has been great in handling my needs through the years. I believe he has demonstrated that he always has had my best interest at heart. In addition to my purchases he has also sold my daughter an Acadia and an Enclave in recent times. He also was able to locate a certified used Terrain for my nephew. Finally, I have been extremely satisfied with your service department.. You cant put a price tag on these factors when it corms to making a major purchase