Tom was a pleasure dealing with. He called me every night to give me an update which I really appreciated. I dropped my truck on on Veterans Day and the service department was swamped. They handled everything smoothly and I was impressed with the amount going on. I was in and out in less than 20 mins. Although I disagree with the technician who 2xs hasn’t been able to hear the exhaust flapper chirping loudly I have had excellent experiences and my last issue was fixed which is more important than the GM known exhaust issue. Overall thrilled with the service dept.